Privacy policy

At Baby Sebi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Personal details: Name, email address, phone number, billing address, and shipping address.

  • Order information: Products purchased, order history, payment status, and delivery details.

  • Payment information: Payments are processed through third-party payment providers. We do not intentionally store your complete payment card details on our servers.

  • Technical information: IP address, browser type, device information, cookies, and website usage data.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Send order confirmations, shipping updates, and customer support responses.

  • Process payments, returns, refunds, and exchanges.

  • Improve our website, products, and shopping experience.

  • Prevent fraud and protect our business.

  • Send promotional communications where permitted and, when required, with your consent.

  • Comply with applicable legal and regulatory requirements.

3. Sharing Your Information

We may share relevant information with trusted third parties that help us operate our business, including payment gateways, shipping and logistics providers, website hosting services, analytics providers, and customer support platforms.

We may also disclose information when required by law or to protect our legal rights.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart functionality, understand website traffic, and improve your browsing experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security and Retention

We use reasonable security measures designed to protect your personal information against unauthorized access, misuse, loss, or disclosure.

We retain information for as long as necessary to fulfil the purposes described in this policy, maintain business records, resolve disputes, and comply with applicable laws.

No online system can guarantee absolute security.

6. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent or opt out of promotional communications where applicable.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before processing your request.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing information.

8. Children's Privacy

Baby Sebi offers products for babies and children, but our website is intended to be used by adults, including parents and guardians. We do not knowingly seek to collect personal information directly from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised update date.